Shipping and returns

Shipping and returns

We have spare parts in stock for delivery to the transport agency in menus of 24 working hours. The upholstery or complete chairs need 3 working days of preparation and delivery to the transport agency.
BricoOk Offices only serve in Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla, in addition to any other country within the EEC. For any other country, check with us.

Shipping rates (VAT included)

Peninsular Spain 6.05 €
Seur 24 / 48h From € 100 Free

Balearic Islands 10.15 €
Blue Parcel Post

Canarias, Ceuta, Melilla and Andorra 50 €
Blue Package Post (No VAT Inc.)

Portugal Peninsular 7.14 €
Seur 24 / 48h

FRANCE, Belgium, Luxembourg, Holland and Germany 10,21 €
Shipments to France, Belgium, Luxembourg, Holland and Germany by EXAPAQ / DPD 72h 4 / 5days

CEE 42.35 €
Deliveries by Chronopost / DPD. Ships in 4/5 days

Switzerland, Norway, Serbia, San Marino 78.65 €
Deliveries by Chronopost / DPD. Shipping in 8/10 days

Other countries Consult

Shipments to the peninsula will be made by SEUR and usually take between three and five days. The rest of destinations by Correos blue package or Seur, between four and eight days. For orders of more than 30 kilos two shipments will be invoiced.

Office chairs and stools will be delivered only up to your front door.

The client has FIFTEEN (15) calendar DAYS, counting from the day following the one on which he receives the merchandise, to freely withdraw from the contract without any penalty and without the need for just cause.

The withdrawal procedure will begin with the manifestation of your willingness to exercise the same communicated to OK OFICINAS S.L. Through the e-mail info@bricookoficinas.com to have proof of receipt within the previously established period.

Once said communication has been received by OK OFICINAS SL, it will contact the client at the e-mail address and other information provided by the same in order to send him a confirmation that said withdrawal has been correctly made, assigning him an authorization number for return. The client will have, from that moment, a period of FIFTEEN (15) working DAYS to make the shipment at their expense to OK OFICINAS S.L ..

In the event that OK OFICINAS S.L. does not receive the returned merchandise within said period, it will be understood that the client has modified his intention to withdraw from the contract, with which it will be understood that it has been in force from the first moment.

In the event that you only want to withdraw with respect to one or more products purchased from the total purchased, this must be stated in the declaration of withdrawal.

Returns of any product that shows any sign of having been used and that does not come properly packaged and with the original packaging will not be accepted. Once the returned merchandise has been received and the above requirements have been met, OK OFICINAS S.L .. will proceed to the payment of the amount paid by the client immediately and by the same procedure by which the client paid for the merchandise.

In sales to the Canary Islands, Ceuta and Melilla, VAT will not be charged, however the customs system will apply the corresponding tax charges, which, if they occur, will be fully borne by the buyer.

Return or exchange.

The customer has 14 business days, counted from the delivery date, to make the Return. In advance, the client must notify OK OFICINAS S.L of his intention through the Returns section, specifying the precise reasons for the return or exchange. The client will have, from that moment, a period of FIFTEEN (15) working DAYS to make the shipment at his expense to OK OFICINAS S.L ..

Products must be returned properly protected, in their original packaging and in perfect condition. Upholstered products such as chairs or stools are made to order and cannot be returned. The expenses and risks related to the return will always be borne by the customer, except in the case of a return motivated by the error of OK OFICINAS S.L. or because the order does not meet the relevant quality conditions.

In the event that the return is not accepted by the supplier because it is understood that the product whose return is intended to have been used, the order will be available to the customer at OK OFICINAS S.L ..

This store asks you to accept cookies for performance, social media and advertising purposes. Social media and advertising cookies of third parties are used to offer you social media functionalities and personalized ads. Do you accept these cookies and the processing of personal data involved?

Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name Provider Purpose Expiry
PrestaShop-# www.bricookoficinas.es This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Cookie name Provider Purpose Expiry
ads/ga-audiences Google These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session
NID Google Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name Provider Purpose Expiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat_gtag_UA_* Google Used to throttle request rate. 1 minute
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
Content not available in your area