Shipping & Returns

The spare parts are in stock for delivery to the shipping agent within 24 business hours.The upholstered elements or completed chairs, need 3 full days of preparation and delivery to the shipping agent.

BricoOkOficinas only serve in Spain, Balearic Islands, Ceuta and Melilla, in addition to any other country of EEC. For others country please contact us.

Shipping Rates (VAT included)

Peninsular Spain   6.05 €
Seur 24/48h From 100€ FREE

Balearics   10.15€
Correos Paquete Azul    

Canarias, Ceuta, Melilla y Andorra   24 €
Correos Paquete Azul (No VAT Inc.)    

Peninsular Portugal   7.14€
Seur 24/48h    

Germany, Austria, Belgium, France, Monaco, Italy, Netherlands, United Kingdom, Luxembourg, Denmark, Czech Rep., Hungary, Poland   9.99€
Sendings to France by EXAPAQ 72h 4/5 days
Sendings by Chronopost/DPD 72h 4/5 days
   

Greece, Ireland, Finland, Sweden, Bulgaria, Estonia, Lithuania, Latvia, Croatia, Romania   42.35€
Sendings by Chronopost/DPD in 4/5 days    

Switzerland, Norway, Serbia, San Marino   78.65€
Sendings by Chronopost/DPD in 8/10 days    

Other Countries   Consult

Deliveries to Iberian Peninsula will be made by SEUR and usually take three to five days. The remaining destinations by Correos blue packet or Seur, four to eight days. For orders over 30 kilos will be charged two expeditions.

The client has FIFTEEN calendar (15) DAYS, starting from the following day the client receives the goods, to cancel the purchase and sale agreement freely. Said cancellation shall be totally free of charge and shall not need any legal cause to be valid.

The cancellation proceeding will start with the client´s cancellation intention duly notified to OK OFICINAS S.L. through the e-mail info@bricookoficinas.com in order to have evidence of the reception of the claim within the deadline set above.

Once OK OFICINAS S.L. receives said notification, the client will be contacted in the e-mail address and in the other particulars provided. OK OFICINAS S.L. will send the client written confirmation of the valid cancellation, providing a return authorization number. The client will have, as from that moment, a deadline of FIFTEEN (15) calendar days to send the goods at the client´s expenses to OK OFICINAS S.L.

In case OK OFICINAS S.L. does not receive the goods within said deadline, the company shall understand that the client has changed his intention with respect to the cancellation and in such case the contract shall be deemed valid and in force as from the first moment.

Should the client wish to cancel only one or several products but not the whole order, it has to be indicated so in the notification of the cancellation.

Any return of products with sign of use and not duly packed with the original box and package will not be accepted by OKOFICINAS S.L.. Once we receive the returned merchandise and fulfilled the above requirements, OKOFICINAS S.L. will proceed to the payment of the amount paid by the customer immediately and by the same procedure by which it paid at the time the goods.

In sales to the Canaries, Ceuta and Melilla are VAT, however the customs system will apply the corresponding taxes, which, if arising, will be entirely borne by the buyer.

Return or Change.

The client has 14 calendar days, starting from the delivery date, to make the return. The client will previously have to communicate OKOFICINAS S.L. the intention of returning the goods through the Returns section, specifying the concrete reasons for the return or change. The client will obtain a ´Return Number´. The client will have, as from that moment, a deadline of FIFTEEN (15) calendar days to send the goods at the client´s expenses to OK OFICINAS S.L. .

The products will have to be returned correctly protected, in their original box and in perfect conditions. The expenses and risks of the return will be always borne by the client, except when the return is due to a mistake of OK OFICINAS S.L. or because the order does not meet the corresponding quality requirements.

In case the return is not accepted by the supplier because OKOFICINAS S.L. considers that the product has been used, the order will be at the client´s disposal within the premises of OK OFICINAS S.L. .
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